Diversity, Equity and Inclusion (DEI) is on the agenda for every organisation, business, school, government etc., not only because of its business case, but also because it’s the right thing to do. Despite the sudden rise and talk in boardrooms, companies, HR, schools etc., the current DEI landscape still suffers from the lack of global standards in the field, the lack of consensus on how to define and measure success of DEI implementation. The gap between intention and action is growing. Our team of DEI experts understands all of this and are available to help organisations navigate these caveats. Contact me here, or via e-mail to arrange a meeting.
Manoeuvring between tribes
Effectively measuring a product or service lies in the realm of how it makes people feel. My ability to connect the dots stems from a wealth of diverse experiences, allowing me to see the connection between seemingly unrelated things. This capacity is rooted in psychology rather than technology. In my experience delving into psychology proves more fruitful than pursuing rational improvements when trying to enhance people's emotional experiences.
““I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ”
Chefs vs. cooks analogy
The difference between the cook and the chef. While these verbs are often used interchangeably, there is an important nuance. The chef is a trailblazer, the person who invents recipes, he knows the raw ingredients and how to combine them. The cook, who reasons by analogy, uses a recipe, he creates something, perhaps with slight variations, that’s already been created. The difference between reasoning by first principles and reasoning by analogy is like the difference between being a chef and being a cook. If the cook lost the recipe, he’d be screwed. The chef, on the other hand, understands the flavour profiles and combinations at such a fundamental levels that he doesn’t even use a recipe. He has real knowledge as opposed to know-how.
It all depends
Game theory is a mathematical framework to understand how decision-makers make choices and interact strategically in situations where the outcomes of their decisions depend not only on their own actions but also on the actions of others. I have used game theory to study and analyse strategic interactions between decision-makers and competitors. Markets are not perfectly efficient they are discovery mechanisms, and through this discovery process it will clarify what people will willing to pay for. Therefore, price reduction is not a strategy as there is an appropriate level of costs for your business and for the market niche you seek to fill.
I think you can’t really understand human behaviour unless you understand game theory because we are social species and most of our mental evolution has evolved by developing how to second guess other people.
Do you agree?
If you agree with the Greek philosopher, Aristotle, that all human action is purposeful in some way, and you are only truly happy when you are doing something that is moving you toward something that you want. The big questions then become:
· What are your goals?
· What purposes are you aiming at?
· What do you want at the end of the day?
This year I had the opportunity to work with a global financial services organisation, and they clarified their purpose as ‘enabling positive futures’. In other words, the better able they are to deliver financial services, the more likely they are to enable the positive futures of their customers. The key was that every employee in their organisation was conscious of this purpose and incorporated it into everything they did.
Act now
Strategic planning is the ongoing organisational process of using available knowledge to document a business's intended direction. This process is used to prioritise efforts, effectively allocate resources, align shareholders and employees, and ensure organisational goals are backed by data and sound reasoning. Goal setting is a purposeful and explicit process that starts with identifying a new objective, skill, or project you want to achieve. I think it’s important that you make a plan for achieving it, and you work to complete your goals. I am a skilled developer in strategic planning from conception to implementation. Contact me via e-mail for executive coaching and team assessments, as well as organisational assessments and strategic planning.
Ask sincerely for help
It’s not just about omni-channel, it’s about customisation, community, and content. Individuals with unique personal goals and achievements brought together to form global communities. I think the best way to build a community is to ask for help and only ask when you are ready to listen. For example, my cousin, Rocky released his book, “From Rock to Riches: Using the WEALTH Formula” this week. The book describes his journey from the Jamaican countryside to financial independence in the UK. With the support from family, friends and acquaintances the book is currently number one on the bestseller list in eight categories on Amazon.
Critical feedback
⁃ Design is a concept for both the product and the experience.
⁃ Strategy is how a quality product gets into the market and becomes known globally.
Planning tools
“Strategy is about setting yourself apart from the competition. It’s not a matter of being better at what you do - it’s a matter of being different at what you do.”
Strategy is not only what you talk about doing, strategy is also something you do. I think that to develop a bold and executable strategy starts with making sure leaders have addressed these two questions:
· What are we great at?
· What are we able to achieve?
How will you be different than your competition? Contact me via e-mail for a deeper dive of your strategy.
Where do you need to make changes?
As a strategic leader it’s important to develop the direction the organisation is going via workshops. In my experience big ideas result from collaboration, study, and research analysis. Once you have the big idea you must develop a clear communication strategy of how you will communicate them efficiently throughout the organisation. Afterwards, oversee the implementation of these big ideas and finally, determine how the big ideas need to be refined and changed on a continuous basis. I think communicating these big ideas takes place daily through everything that you do. Contact me via e-mail for a meeting to discuss your workshop options.
Journey of discovery
How does purpose drive performance?
Your purpose will be the foundational base for driving strategy, so sharpen and tweak it continuously, and this will also help to implement it. Purpose is not a statement, it’s an ideal. Purpose is a sense of what are my goals and ambition, purpose also asks what my duties are and why I exist. Writing the words is the easy part, the hard part is how you translate a set of words into a plan of action. And when you think long-term it forces you to think about the stakeholders you want to serve.
We have to be really clear
As a former sportsman I think strategy is about winning, not just about competing. Winning the game is about creating a measurable margin of difference in the value that we offer customers that gives them a compelling reason to choose us.
“A differentiation strategy is a way to stand out from the noise and give people a reason to choose your business over others. ”
There are two ways of being unique:
1) By doing something that nobody else is doing, or
2) By doing what everyone else is trying to do but doing it materially better in the eyes of the customer.
Was it worth it?
Time management is very important and we have the ability to manage our time. When we talk about time management there’s usually the ‘tips to be more efficient’, but that’s not the point of time management. It’s not all about being more efficient and productive, as it may lead to stress and overworking. It’s about embracing our freedom to choose what we want to do with our time, being able to understand that time is limited and that it’s up to our own judgement as to how we want to spend it. We have this tendency to trick ourselves into thinking we’re not free because being free to use your time as you please, means that you have to make a choice and live with the consequences of that choice. In reality, we do have time and time can be managed, it’s just that we don’t have a lot of it so there has to be sacrifices.
“Man is condemned to be free; because once thrown into the world, he is responsible for everything he does. It is up to you to give life a meaning.”
Research shows that whenever people start thinking of time as money, they become greedy, less happy, and more restless. When time is spent without consideration, it becomes a persistent source of regret. How many times do you catch yourself ‘wasting time online,’ spending hours on Facebook not learning anything? I think that when it comes to time, we can either make excuses or sacrifices but only one of them will allow you to live a meaningful life.
Peaks and troughs
The Day Reconstruction Model (DRM) measures how people spend their time and how they emotionally experience the various activities and settings of their lives, combining features of time-budget measurement and experience sampling. It looks a little like this:
PEAK - Usually in the morning and is the ideal time to do your heavy analytical work.
TROUGH - Early afternoon, here I would advise you to do adminstrative work.
RECOVERY (also known as the rebound) - Late afternoon/early evening and is the perfect time to do your insightful work.
Negativity is on the rise in the afternoon and falls during the evening. Understanding this pattern will have a very direct impact on the work you do and also when you schedule important meetings.
“We need to start thinking of breaks as a part of performance rather than a deviation from performance.”
Timing is a science
According to my dictionary, when you say something is perfect it means it’s as good as it could possibly be. Timing on the other hand is used to refer to the time at which something happens or is planned to happen, or the length of time that something takes.
There is an emotional pattern to our daily lives. There is a genuine mood of positivity that peaks during the morning, drops during the afternoon, and then climbs back up in the evening. This prevailing cycle of moods happen every weekday to everyone, regardless of race or nationality. Behavioural scientists from Cornell University using the Day Reconstruction Method (DRM) and going hour by hour through people’s lives found the same pattern.
Designed to help you increase productivity
It’s essential to learn and practice time management if you want to increase your productivity and efficiency. Rather than feel you are at the mercy of your schedule, you can become a strategic master of your time and calendar, which empowers you to enhance your productivity. No one can create extra hours in the day, but you can manage your time well and create the sense that you’ve got all the time you need.
“As it is not one swallow or a fine day that makes a spring, so it is not one day or a short time that makes a man blessed and happy.”
Would you like to increase your productivity and achieve more? Do you already have feasible strategies to make better use of your time? Contact me via e-mail to arrange a time management workshop which are tailor made for you and your team.
Leading clients through the process
We only have 24 hours in a day, and we always try to steal from the health part (sleep, training, etc.) and give it to the working hard part. Working smart = doing the same number of sales and at the same time by getting rid of the low productivity activities and focusing on the high productivity activities. We have to get big deals; we have to get deals that provide revenue now. I help companies solve problems, by getting into the nitty gritty and changing how companies do things. Are you aware about what is the smartest way of doing things? Have you learned how to anticipate what is going to happen with a deal?
I’ve spent the last few years in consulting and it’s a huge advantage to be able to connect with people and use psychology and understand who you are dealing with. I think it’s all about people and I take a therapist’s approach to dealing with whomever is in front of me. Contact me via e-mail to arrange a meeting.
There are only 24 hours in a day
There are only 24 hours in a day and our productivity is based on what, and how much we do per day. Time management are the tools we use to make most of our time. As humans, it’s natural to want to constantly improve and set new personal records and when it comes to time management, many of us hit roadblocks. Research suggests that the average worker is only productive for around three hours a day.
What we can accomplish in a day dictates how quickly our projects will progress. The more distractions and time-consuming tasks, the less actual progress we make. Those of you that have been working from home over the past 2 years will recognise the most popular unproductive office activities:
- Reading news websites
- Checking social media
- Discussing non-work-related things with co-workers
- Searching for new jobs
- Taking smoke breaks
- Making calls to partners or friends
- Making hot drinks
- Texting or instant messaging
- Eating snacks
- Making food in office
Teach a man to fish
Hunting is all about the kill, while gathering or farming requires nurturing over time to yield the bounty. In his book, “Guns, Germs, and Steel”, Jared Diamond studied why some cultures today are highly advanced and others are still living very primitive. One of the key factors he found was the difference between how they ate. A hunter for example ‘works today, eats today,’ which points to short-term thinking. On the other hand, a farmer can grow a crop that can last him a whole year or more, which requires more nurturing but also provides more long-term resources.
When setting goals, you want to set both short-term and long-term goals. A short-term goal is a goal that is designed to be completed in a short period of time, typically, between a few weeks and six months Long-term goals can be anything ranging from a year to ten or even twenty years. They may be vague, but that is exactly what long-term goals are meant to be – to serve as a vision for your future.
Take responsibility
As we near the end of the calendar year we’ll see many people setting goals both sales and personal goals for the New Year. Are your goals financial, physical, educational or career? Setting goals gives you both a long-term vision and a short-term motivation. It focuses your acquisition of knowledge and helps you to organise your time and resources so that you can make the most of your life. I think that they will abandon them within a couple of weeks, as most goals and resolutions are intentions and intentions don’t equal behaviours or achievements. Every one of us are in our current situation right now as a result of our life choices, behaviours, and habits.
By setting sharp, clearly defined goals, you can measure and take pride in the achievement of those goals, and you'll see forward progress in what might previously have seemed a long pointless grind. You will also raise your self-confidence, as you recognise your own ability and competence in achieving the goals that you've set. Contact me via e-mail when you ready to take responsibility and fulfil your goals like top-level athletes, successful businesspeople, and high achievers.