negotiation

No negotiation required

At the front of the curve are the early adopters, these are the people who are playing with new ideas in the culture, they are not people who are trying to preserve old ideas. If you are selling, get the value proposition identified and sell to the value. Sell to the customers problem, solve the problem, and then ask for the money, no negotiation required. Now if you are buying then it’s the other side of the coin. As a buyer you have to work out how much you want to spend, what the value to you is and then tell the supplier how much you want to spend, no negotiation required.


You want an agreement

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There’s nothing that raises your self-confidence faster than to feel that you have been successful in negotiating a contract and that you have got a good deal as a result. On the flip side, there is nothing that lowers your self-confidence faster than to think that you have been out negotiated into a poor deal that you will have to live with. Therefore, negotiating skills are an important part of your personality development and of your sense of personal effectiveness and self-confidence. When you are a good negotiator, your self-confidence is higher, and you feel more positive towards yourself and other in everything that you do.


Very often negotiations depend on setting conditions; what you can offer depends on what the other side can do. It’s a good idea when negotiating to keep things calm and avoid direct criticisms. The skills you need to be a good negotiator are rarely something you learned as part of a formal education. Some people think they are good negotiators, but in reality are not. Contact me via e-mail for negotiation training and workshops.


Improve your outcomes

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Some people are good at negotiating for their own interest and some people are not. Which one of these two types of people do you want to be? One of your main jobs in life, one that will lead to increased levels of self confidence is to become more effective in influencing others by learning great negotiation skills and choosing good questions to ask. I think the best negotiators all have basically the same characteristics and qualities, they are pleasant people, they are warm, friendly, and humble. You have an automatic tendency to trust someone with great negotiation skills and feel what they are asking for is in the best interests of both parties.


Skilled negotiators are usually quite concerned about finding a solution or an agreement that is satisfactory for both parties. They look for “win-win” situations, where both parties are happy with the results of the negotiation. It’s imperative that you choose good questions to ask and try to understand what both parties are trying to achieve from the negotiation. I think that finding good questions to ask about a customer’s needs is the only way you will be able to find out what exactly is important to them in a negotiation. And it is important to show the customer other benefits they are receiving.


Good negotiators are patient, and they concentrate first on getting agreements on all the parts of the contract that the two parties have in common, before they go on seeking for amicable ways to settle the other issues. Good negotiators also take their time to prepare good questions to ask to get clarity and understand each point as they go along to ensure  that there are no confusions later in the negotiations. Remember, price is not always the most important thing in negotiations. Contact me via e-mail for negotiation training and workshops.

Preparation is key

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I think a good salesperson can book a meeting regardless of the product or service. In fact, a good salesperson is not selling the product or service when they ask for a meeting. Instead, the meeting is the product that they’re selling. A good salesperson is selling the value of having a meeting with them. To be effective here, you have to believe that it’s valuable for your potential client to have a meeting with you, regardless of the product or service.

The better prepared you are prior to a negotiation, the more likely it is that the outcome of the negotiation will be satisfactory for both parties involved. Preparation requires that you do two things:

  1. Get all the information that you can about the upcoming negotiation.

  2. Think the negotiation through from beginning to end, and be fully prepared for any eventuality.

The first kind of information you need is about the product or service and the person with whom you will be negotiating via Linkedin. You obtain this information by choosing good questions to ask that are well thought out. In this sense, information becomes a form of power, and the power is always on the side of the person with the best information.


Persuasion is one of the most important tools in life

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According to Dr. Robert Cialdini’s book, “Influence: The Psychology of Persuasion” there are 6 universal principles of successful influence.

  1. Reciprocity - People want to say “yes” to those who have given to them first, they feel obligated to give back.

  2. Liking - Find commonalities as we prefer to say “yes” to people we like. In a negotiation scenario, finding that common goal ensures that we are more likely to get a better deal.

  3. Authority - We prefer to say “yes” to those individuals who demonstrate competence and are experienced in a particular area.

  4. Social Proof - If our peers are doing something then automatically we think it’s probably a good choice for us.

  5. Scarcity - We want those things that are scarce, rare and not easily accessible.

  6. Consistency - Commitment to being consistent with what we have already said or done publicly.



Persuasion skills are essential for success in every stage of life and are some of the most important skills that you can develop. Persuasion is NOT the ability to convince your opponents to see things your way, that’s manipulation. I think relationships are formed by our ability to listen to others and work in their best interests, and expertise comes with knowledge and experience.


There are some fundamental steps for improving your persuasion skills! I’m currently teaching my son how to frame his position when making a presentation, so that it highlights its benefits to all the stakeholders. And whatever you say must be backed up with evidence, in my opinion, metaphors and storytelling are best when you want to emotionally connect with your audience. Contact me via e-mail, if you are serious about improving your persuasion skills when negotiating mutual solutions.