The why behind the why
Most salespeople are product pushers, I think you have to stop acting like a seller and start thinking like a buyer. In other words, spend more time discovering their problem and then use this knowledge to solve their problem. The ability to uncover problems that the buyer already has becomes much easier when you detach yourself from the outcome. All salespersons can find out the buyers’ problems, but only the best salespersons can find out their why. And only the greatest salespeople can find out what’s behind their why. It doesn’t matter what industry; you have to learn the right questions to uncovering what’s behind the buyer’s why.
TIP: Ask questions slowly, as it will give the buyer time to be a little more reflective in their answers.