When I look back at the number or courses I have attended where there has been a lot of smiling and nodding. I often wonder about how many people then go back to their organisations and continue doing what they think works. Managerment who continue to only look at the numbers, seeing the agents/distributors as tools rather than members of the team.


The language that successful managers use:

1. How can I help?

2. What do you think?

3. Your work matters

4. I trust you and our team

5. I appreciate your commitment

6. Thank you for working hard

7. I was wrong, I am sorry

8. Your career path is my priority

9. Do you have the tools to succeed?